Frequently Asked Questions
WeBack FAQ
1. Is it loud? I want to use it at the office.
At ~45dB, it’s quieter than most desk fans. The matte-black housing isn’t just for looks — it dampens motor noise. Your coworkers will hear the keyboard, not your recovery session.
2. How long does the battery last?
One charge gives you 4–6 hours of continuous use. That’s roughly two weeks of 15-minute daily sessions. Charges via USB-C in about 90 minutes.
3. Can I use it on my neck and shoulders?
Yes — that’s exactly what the ergonomic handle is designed for. The curved grip lets you reach your own upper back and neck without straining. Start on the lowest speed for sensitive areas.
4. Is it heavy? Will my arm get tired?
Under 1.5 lbs. The ventilation holes along the handle aren’t just for cooling — they reduce weight without sacrificing durability. Most people can use it one-handed for a full session.
5. What if I don’t like it?
You have 30 days to try it. Not for you? Send it back, no questions. We cover return shipping. We’d rather earn your trust than keep a sale.
6. What makes WeBack different from a $300 massage gun?
Same percussion technology. Same muscle recovery. No markup for a logo. We invest in the motor and materials — not celebrity endorsements. Your muscles feel the difference. Your wallet feels the difference.